Centre Services

At Garden City, we offer a range of customer services to help make your shopping trips more enjoyable. The Customer Service team is happy to assist you with all enquiries.

The brand new Customer Lounge is now open in the new location, in the lower Ground Car Park near Kmart or via the lift opposite Tarocash. View the map here.

The Customer Lounge offers a relaxing and comfortable environment for Garden City customers to enjoy.

Customers are invited to hire complimentary wheelchairs, electric scooters or prams. The Customer Lounge is also the home to the Style Room with CeceBoo, a personal shopping and style service.
 
Come and have a look the next time you visit Garden City, or call ahead and book one of our free mobility services by phoning 1800 111 187.
 
The full range of services provided from the Customer Lounge includes:
 

 Free scooter hire

 Free wheelchair hire

 Free stroller hire

 Free taxi bookings
Justice of the Peace Service

We are pleased to announce the installation of a Chargepoint™ Electric Vehicle Charging Station located at the Market Place entry, near Coles*.

This service is free to customers who register online with ChargePoint. If you’d prefer not to become a registered ChargePoint driver at this stage, all ChargePoint public stations are still accessible by swiping your contactless Credit Card or by phoning their 24 hour service centre on 1300 300 885.

Using ChargePoint for the first time? Click here to download instructions on how to use a ChargePoint card.

*Please note that the Mitsubish Miev 2010/2011 is not compatible with this station. Please contact ChargePoint on 1300 300 885 for further information.

The Garden City Gift Registry is a perfect solution for you and your guests and makes the joy of giving an even greater experience. With both Myer and David Jones department stores, Kmart and over 180 specialty shops conveniently located all under one roof, selecting the gifts you want has never been more relaxing.
 
Simply come to Garden City Shopping Centre and visit the Information Desk. Our friendly Customer Service Staff will guide you through how to use this free service.

The Garden City Information Desk is located in the Central Fashion Mall and operates the same hours as Garden City. The friendly customer service staff at the Information Desk are always happy to answer customer questions, give directional information and assist however possible. Please visit the Information Desk to purchase a Garden City gift card or to set up a Gift Registry.

A Justice of the Peace will be located at the Customer Lounge commencing Monday, 7 January 2019. Justice of the Peace will be open from 10am until 1pm Monday to Thursday and 10am until 3.30pm on Friday. Documents can also be verified by a pharmacist at Wizard’s Pharmacy Coles Mall and Wizard’s Pharmacy Kmart Mall.

Garden City offers discrete parenting rooms for parents with young children. These are located throughout the centre for your convenience and can be found in the Food Court, Market Place, the Kmart Mall and the Garden City House courtyard. David Jones and Myer also offer Parent Room facilities.

Whilst we provide parent rooms as part of our amenities including the provision of breastfeeding cubicles, we acknowledge and support the legal rights of mothers to breastfeed within the public spaces of the centre.
 
Garden City also has a number of Parent with Pram Parking bays located around the Centre. These can be found outside all major entries, on the rooftop car parks, near the food court and adjacent to the post office. An annual permit can be purchased from the Information Desk for a $2 donation to Edmund Rice Camps WA.

The Style Room is operated by renowned image consultant and fashion stylist, Julie Noble from Perth style and image consultancy, CeCe Boo. Julie has been in the beauty and fashion industry for over 20 years, and has taken a new approach to personal shopping and styling.

“I don’t just want to advise clients on what’s right and wrong, I want to empower them, by teaching them how to become the experts in their own style. It doesn’t matter about your shape, size, age or budget. When you know what’s right for you, you really can look great every day!”

At The Style Room, we offer a number of unique and exclusive personal shopping and styling services that  cover all your styling needs. From your tailored personal shopping experience, with exclusive discounts, to the unique ’Signature Essentials’ consultation where you learn your colour group, style personality, body shape and wardrobe essentials, to the one day ‘Transformation’ consultation, where you go from looking ordinary to fantastic in just one day!

At The Style Room we want you to feel special, that’s why every customer that books a service through The Style Room receives a pamper pack, which includes a complimentary consultation from Maurice Meade and the Fresh Skin Clinic at Garden City.

Shop mobility is a free and innovative program designed to assist customers with limited mobility including those with temporary and permanent impairment, and the aged.

Shop mobility equipment includes wheelchairs, scooters and crutches, and can be hired for free from the Customer Lounge. To make a booking phone 1800 111 187 or visit the Customer Lounge, at the new location, in the lower Ground Car Park near Kmart or via the lift opposite Tarocash. View the map here.

Free WiFi is available in the Food Court, Market Place and Central Fashion Mall. Terms and conditions apply.