Centre Services

Centre Services
Contact Us
Gift Cards
FAQs
The Style Room
Trading Hours
Parking
Seniors
At Garden City, we offer a range of customer services to help make your shopping trips more enjoyable. The Customer Service team is happy to assist you with all enquiries.

CUSTOMER LOUNGE

The Customer Lounge will be opening in a brand new location on Thursday 8 November and will be located in the lower Ground Car Park near Kmart or via the lift opposite Tarocash. View the map here.

The Customer Lounge is located in the Piazza entrance near Priceline and offers a relaxing and comfortable environment for Garden City customers to enjoy.

Customers are invited to hire wheelchairs, electric scooters or prams for free. The Customer Lounge is also the home to the GC Style Studio with CeceBoo, a personal shopping and style service.
 
Come and have a look the next time you visit Garden City, or call ahead and book one of our free mobility services by phoning 1800 111 187.
 
The full range of services provided from the Customer Lounge includes:
 
 Free scooter hire
 Free wheelchair hire
 Free stroller hire
 Free taxi bookings

ELECTRIC VEHICLE CHARGING

We are pleased to announce the installation of a Chargepoint™ Electric Vehicle Charging Station located at the Market Place entry, near Coles*.

This service is free to customers who register online with ChargePoint. If you’d prefer not to become a registered ChargePoint driver at this stage, all ChargePoint public stations are still accessible by swiping your contactless Credit Card or by phoning their 24 hour service centre on 1300 300 885.

Using ChargePoint for the first time? Click here to download instructions on how to use a ChargePoint card.

*Please note that the Mitsubish Miev 2010/2011 is not compatible with this station. Please contact ChargePoint on 1300 300 885 for further information.

GIFT REGISTRY

The Garden City Gift Registry is a perfect solution for you and your guests and makes the joy of giving an even greater experience. With both Myer and David Jones department stores, Kmart and over 180 specialty shops conveniently located all under one roof, selecting the gifts you want has never been more relaxing.
 
Simply come to Garden City Shopping Centre and visit the Information Desk. Our friendly Customer Service Staff will guide you through how to use this free service.

INFORMATION DESK

The Garden City Information Desk is located in the Central Fashion Mall and operates the same hours as Garden City. The friendly customer service staff at the Information Desk are always happy to answer customer questions, give directional information and assist however possible. Please visit the Information Desk to purchase a Garden City gift card or to set up a Gift Registry.

JUSTICE OF THE PEACE

A Justice of the Peace is located at the Community Information Centre near Australia Post, Justice of the Peace is open from 10am until 1pm Monday to Thursday and 10am until 3.30pm on Friday. Documents can also be verified by a pharmacist at Wizard’s Pharmacy Coles Mall and Wizard’s Pharmacy Kmart Mall.

PARENT FACILITIES

Garden City offers discrete parenting rooms for parents with young children. These are located throughout the centre for your convenience and can be found in the Food Court, Market Place, the Kmart Mall and the Garden City House courtyard. David Jones and Myer also offer Parent Room facilities.

Whilst we provide parent rooms as part of our amenities including the provision of breastfeeding cubicles, we acknowledge and support the legal rights of mothers to breastfeed within the public spaces of the centre.
 
Garden City also has a number of Parent with Pram Parking bays located around the Centre. These can be found outside all major entries, on the rooftop car parks, near the food court and adjacent to the post office. An annual permit can be purchased from the Information Desk for a $2 donation to Edmund Rice Camps WA.

THE GC STYLE STUDIO

Gain maximum value from your shopping experience at Garden City with the GC Style Studio. The GC Style Studio offers a range of style services including personal shopping, personal styling, group styling and wardrobe detox packages.
 
The service is operated by professional style consultant, Julie Noble from Perth style consultancy CeCe Boo. Julie can show you how to become an expert in your own style, from knowing your body shape and what not to wear, to putting together the perfect wardrobe for every occasion. Plus, Julie promises every customer a personalised, fun and enlightening experience!
 

Packages

With so many fashion choices here at Garden City, it can be a challenge to find a look that’s really right for you, your style and your body shape, and so we have introduced a range of professional fashion styling services to the GC Style Studio. Click here to view packages.

SHOP MOBILITY

Shop mobility is a free and innovative program designed to assist customers with limited mobility including those with temporary and permanent impairment, and the aged.

Shop mobility equipment includes wheelchairs, scooters and crutches, and can be hired for free from the Customer Lounge. To make a booking phone 1800 111 187 or visit the Customer Lounge, located in the Piazza entry, near Priceline.

FREE WIFI

Free WiFi is available in the Food Court, Market Place and Central Fashion Mall. Terms and conditions apply.